MessengerCTI

An application that works with Slican servers

Note: A CTI.plus license is required in the PBX.

Basic features:

- List of contacts with a preview of the subscriber's availability status (chat, phone busy, description)

- Adding and removing contacts from favorite groups, synchronized with the Desktop application

- Call Center functionality support, queue traffic monitoring

- Login and logout to queues, set agent breaks, list of calls to be called back

- Conference calls along with common chat

- List of recent calls/chats sorted chronologically

- Logging in as a parallel phone to a desk phone or as a separate MessengerCTI subscriber

- Configure central services, DND settings and call forwarding strategies

- Chat and chat history combined with phone call history

- Full chat synchronization between desktop and mobile applications, transferring photos, documents, music

- GPS location sharing

- Clipboard function for notes, photos, documents with constant two-way synchronization with the desktop application

- Voice calls via VoIP and GSM (two call setup options: intercept or parallel call)

- Ability to forward calls on the incoming ringtone

- Notification silencing schedule - the ability to configure the working hours of the company application on a private phone

- Access to configure central services on your phone

- Handy numbers for quick call forwarding

- Ability to set desk phone busy if GSM busy (enabled by default)

- Configuring to reject calls on GSM if the desk phone is busy

- Ability to support DualSIM smartphones or two phones at the same time (business and private)

- Convenient door opening if the doorphone DPH.IP is calling us and from the context menu for the contact

- Desktop widget for quick opening of DPH.IP doorphones

- Automatic notification delay mechanism on MessengerCTI.Mobile if I am active on desktop phone or MessengerCTI.Desktop

Privacy policy: https://www.slican.pl/polityka-prawnosci-mcti/